REZOLV SOLUTIONS

REZOLV.ONE

• 24/7 operations: Proactive monitoring, patching, alerting, and remediation across endpoints, servers, cloud, and network.

• Help desk with SLAs: Fast, friendly support for your users via chat/phone/email, plus VIP care.

• Identity & access: Microsoft 365/Google, Okta/Azure AD, MFA enforcement, joiner–mover–leaver automation.

• Device & app management: RMM/MDM, golden images, software packaging, license hygiene, SaaS admin.

• Network & Wi-Fi: Configuration, segmentation, QoS, SD-WAN, and ongoing performance tuning.

• Backup & continuity: 3-2-1 backups, cloud snapshots, DR runbooks, and scheduled recovery testing.

• Security baseline: EDR/XDR, email security, phishing simulations, vuln scanning, and hardening policies.

• Vendor & asset management: Procurement, renewals, CMDB/asset inventory, warranty tracking.

• Roadmap & governance: Quarterly Business Reviews, budgets, KPIs, and a living 12-month modernization plan.

REZOLV.ASSIST

REZOLV.FORTIFY

Built for organizations that already have IT staff but want a force multiplier. We plug into your tools (or bring ours), share dashboards and runbooks, and take on the lanes you assign—after-hours coverage, escalations, projects, or day-to-day operations. You stay in the driver’s seat; we add horsepower.

Ongoing security and compliance program, governance to controls to evidence. We assess your current posture, map gaps to frameworks (NIST CSF, CIS v8, ISO 27001, SOC 2, HIPAA, CMMC), then drive a prioritized roadmap with measurable milestones. You get a dedicated vCISO, continuous monitoring, and hands-on implementation, not just advice.

An end-to-end IT operations engine, strategy, support, security, and lifecycle management under a single accountable umbrella. We don’t just respond to tickets; we own outcomes. From onboarding employees to hardening your environment and planning budgets, our team runs your stack so you can run the business.

• Clear RACI & shared visibility: Joint queue, shared documentation, and transparent metrics.

• Right-sized coverage: Pick the lanes service desk overflow, tier-2/3 escalations, cloud/network ops, or project delivery.

• Tooling that fits: We integrate with your PSA/RMM/SIEM or provide a modern stack you can co-administer.

• After-hours & surge support: Nights/weekends, rollouts, seasonal spikes, and major incidents.

• Knowledge & enablement: Playbooks, SOPs, and hands-on training that level up your team.

• Flexible engagement: Scale up/down monthly; shift focus as priorities change.

Migrations, M365/Google workspace tuning, endpoint standardization, network refreshes, security uplift, compliance prep, mergers & onboarding waves, anywhere your backlog needs a trusted, senior partner to get to “done.”

WE'VE GOT IT HANDLED

YOUR TEAM + OUR TEAM

DEFENSE + MATURITY

• Assess & roadmap: Risk assessment, threat modeling, control gap analysis, and a 12-18 month plan with milestones.

• Assess & roadmap: Risk assessment, threat modeling, control gap analysis, and a 12-18 month plan with milestones.

• Policy & governance: Policy pack, standards, procedures, and a living risk register with owner/accountability.

• Control implementation: MFA everywhere, hardening baselines, EDR/XDR, SIEM + 24/7 monitoring, email security, PAM, network segmentation, secure backup/DR, and secure SaaS configuration.

• Vulnerability management: Scanning, prioritization (EPSS/CVSS context), patch SLAs, and attestation.

• Human layer: Security awareness, phishing campaigns, role-based training, and exec tabletop exercises.

• Incident readiness: IR plan/runbooks, communications templates, retainer, and coordinated response with legal/insurance.

• Compliance operations: Evidence collection, control mapping, continuous checks, auditor coordination, and audit shepherding.

• Third-party & data protection: Vendor risk, DLP, data classification, and privacy impact workflows.

Less downtime, fewer tickets, faster onboarding, predictable costs, and a measurable uplift in security posture, without adding headcount.